Legal

Privacy Policy

How we collect, store, and use your data.

Effective Date: June 25, 2025
Entity: MaintenanceFreak LLC ("we", "us", or "our")

1. Information We Collect

We may collect the following personal information from users who voluntarily submit it:

  • Name (optional)
  • Email address

This information is collected through forms on our website at https://maintenancefreak.com.

2. How We Use Your Information

The data we collect is used for:

  • Providing updates about MaintenanceFreak services
  • Sending early access invitations or promotional content
  • Communicating about status updates and new features

Emails may be sent via third-party services such as Twilio.

3. Data Storage and Retention

Submitted data is stored temporarily in an AWS DynamoDB instance. We retain this data only as long as necessary or as required by law.

4. Site Analytics

We use Prometheus and Grafana for performance monitoring. These tools help us understand how the site is being used but do not collect personally identifiable information.

We do not share any user data with third parties. Only MaintenanceFreak LLC has access.

5. Mailing List & Opt-Out

Users who provide an email are automatically enrolled in our mailing list. You may opt out at any time via the unsubscribe link in our emails or by contacting us at contact@maintenancefreak.com.

6. Data Security

We implement technical and organizational measures to secure your data. However, no system is completely secure, and we cannot guarantee the absolute safety of your information.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children.

8. Updates to This Policy

We may update this policy occasionally. When we do, the “Effective Date” at the top of this page will be updated.

9. Contact Us

Questions? Reach out to:
MaintenanceFreak LLC
Email: compliance@maintenancefreak.com
Website: https://maintenancefreak.com